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General terms and conditions for a flight

The necessary conditions for any kind of flight to be possible are:

  1. We meet passengers first thing in the morning.
  2. We choose a place to take off and, if passengers would like to, they can help inflate the balloon.
  3. A support vehicle will pick us up at our landing site.
  4. WHAT TO WEAR: Dress according to the time of year. Don't carry heavy or bulky objects. Don't wear high heels or tight-fitting skirts.
  5. FLIGHT TIME: Flight lasts approximately 75 minutes (depending on the type).
  6. CONFIRMATION: Flights will be confirmed 48 hours before they are due to take place, always depending on whether conditions.
  7. Flying in a balloon always depends entirely on the weather, so flights will always be subject to cancellation due to weather conditions...
  8. For security reasons, pregnant women are not allowed to fly
  9. Children must be taller than 130 centimetres, which is the height of the basket; otherwise they wouldn't be able to see anything. They cannot be held up for security reasons and they must always fly with an accompanying adult.
  10. We cannot fly with people who suffer from prior medical conditions, have recently undergone surgery, those wearing external or internal prosthetic pieces in legs, arms, hips...

Security first

Seguridad en globo

Your segurity is very important for us.
Basic rules.

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Contact us

Álvaro Ron Arribas
Director de Operaciones

T 607 429 670
This email address is being protected from spambots. You need JavaScript enabled to view it. 
C/Zapateria, 16 3º
01001 Vitoria - Gasteiz - Alava
Basque Country

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